How do I resolve an ‘Incorrect Paper Type’ error message for HP Sprocket Photo Printer
When nonHP ZINK® StickyBacked Photo Paper is used during a print job, the printer stops feeding pages, ejects the nonHP ZINK® Smartsheet, and an “Incorrect Paper Type” error might display. Use only HP branded ZINK®paper.
If using the correct paper, try printing again. If non-HP paper is loaded, the red light will blink after the
Smartsheet is ejected.
Resolve the issue by loading HP ZINK® StickyBacked Photo Paper and powering the unit of and then on again.
ZINK® makes custom photo paper for a variety of printers, such as Polaroid, LG, and HP. HP recommends usingHP ZINK® photo paper for best results.
To purchase genuine HP ZINK® StickyBacked Photo Paper, go amazon.com.
You can also purchase genuine HP ZINK® Sticky-Backed Photo Paper from other retailers.
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